A conversation.
A way forward.
Global Offices
🇮🇳 India – Headquarters
Sarps Technologies Pvt. Ltd.
Registered under the Ministry of Corporate Affairs, Government of India
Plot No. IT-1, IT Park, Opp. S.D. Auto, MIDC, Ambad, Nashik – 422010
CIN: U72900MH2017PTC291079
🇺🇸 United States Office
Sarps Technologies LLC
Registered with Delaware Division of Corporations
364 E Main Street, Suite 1004, Middletown, Delaware 19709
File No: 5611310
Reach the Right Team
Technical Support
Billing
Abuse Complaints
Get in Touch with Hostripples
We’d love to hear from you! Whether you need technical support, sales assistance, or have general inquiries, our team is available 24/7 to help you.
We work 365 days a year
Ensuring uninterrupted support and hosting services for our customers worldwide.
Office Hours
Monday to Saturday: 10:00 AM – 7:00 PM IST
(24/7 live chat and support for hosting customers)
Our Headquarters
Software Technology Park of India (STPI), Plot No. IT – 1, IT Park, Opp. S.D. Auto, MIDC, Ambad, Nashik – 422010, Maharashtra, India
Sarps Technologies LLC 364 E Main Street, Suite 1004, Middletown, Delaware 19709, USA
Let’s Talk
Whether it’s choosing the right hosting plan, migrating from another provider, or building something new, we’re here for you.
How do I contact Hostripples for support?
You can reach Hostripples 24/7 via Live Chat, email, or WhatsApp. For urgent issues, Live Chat or WhatsApp is usually quickest. Once connected, our team can also assist you using trusted remote desktop applications to resolve problems directly.
What is the quickest way to get hosting assistance?
Live Chat or WhatsApp connects you to a hosting specialist within minutes. If needed, we can provide secure remote desktop support to fix issues in real time.
Does Hostripples provide 24/7 customer service?
Yes, our hosting support is available 24/7/365, including weekends and public holidays, through Live Chat, email, and WhatsApp.
Will I speak to a real person when I contact Hostripples?
Yes, all queries are handled by trained hosting experts, not bots. For complex issues, our team can connect via remote desktop tools to provide hands-on assistance.
How fast is your email response time?
Initial replies to support tickets are sent within 5–10 minutes. Most email queries are resolved within 2–4 hours, with urgent cases prioritized via Live Chat, WhatsApp, or remote desktop assistance.
Do you offer multilingual customer service?
Yes, support is available in English, Hindi and Marathi across all channels, including Live Chat and WhatsApp.
Which email should I use for my query?
• Sales: [email protected] • Technical Support: [email protected] • Billing: [email protected]
Can international customers contact Hostripples?
Yes, we provide global phone numbers, email, Live Chat, and WhatsApp support for customers worldwide. Remote desktop assistance is also available for international clients.
Do you offer in-person support?
No, we focus on online, email, Live Chat, and WhatsApp support to serve customers globally. Our remote desktop capability allows us to fix issues without an on-site visit.
How can I track my support ticket?
A ticket ID is sent to your email after contacting us. You can track it via our support portal or by referencing it in Live Chat, WhatsApp, or phone calls with our team.